Ford Halts Mustang Mach-E Sales: Recall Affects Over 300,000 EVs
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Ford has issued a stop-sale order for its Mustang Mach-E electric SUV due to a significant recall affecting over 300,000 vehicles globally. The recall, impacting model years 2021 through 2025, addresses a potential glitch related to the 12-volt battery system. This issue could prevent the front door electronic latches from functioning correctly, potentially leaving occupants locked out of or trapped inside the vehicle.
The Problem: 12-Volt Battery Discharge
According to Ford, if the 12-volt battery discharges below 8.4 volts when the car is turned off, the front door electronic latch may become inoperable. This means that drivers and passengers might be unable to open the doors using the interior handles or exterior buttons, posing a safety risk.
Affected Vehicles and Locations
The recall affects approximately 316,911 Mustang Mach-E vehicles worldwide. Of these, around 196,911 are in the United States, 32,569 are in Canada, and the remaining are distributed internationally. Ford has stated that it is not aware of any accidents or injuries related to this issue.
The Solution: A Software Update is Coming
Ford is actively developing a software update to resolve the issue. The update is expected to be available in Q3, potentially within the next few weeks. Once the software is ready, Ford will notify owners by mail, instructing them to schedule an appointment with their local dealer. The repair will be performed free of charge.
While the update is anticipated to be available for current Mach-E owners, some sources suggest it might require a dealer visit instead of an over-the-air (OTA) software update. This detail is still being clarified by Ford.
Ford's Recent Quality Concerns
This recall is one of several Ford has issued recently, contributing to ongoing concerns about the automaker's quality control. Ford has led the industry in total recalls for three of the past four years. This year, the company has already issued 76 recalls. Ford is working to improve its manufacturing processes and address these quality issues to regain consumer confidence.
- Stop-Sale Order: Ford has instructed dealers to halt sales and deliveries of affected Mustang Mach-E vehicles.
- Software Update: A software fix is in development and expected to roll out in Q3.
- Customer Notification: Ford will notify owners by mail to schedule appointments for the free repair.